Lifeline Assistance Program
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Lifeline Assistance Program

Do You Qualify For Reduced Phone Rates?

LIFELINE: This program can help low-income customers reduce their telephone bills. Lifeline makes telephone service more affordable for income-eligible households by reducing the basic monthly charge for one telephone line.

Who is Eligible to Participate in Lifeline?

Eligible customers include those that receive benefits from: • Wisconsin Homestead Tax Credit (Schedule H) • Wisconsin Works (W2) • Medical Assistance (MA) • Badger Care • Supplemental Security Income (SSI) • Food Stamps • Low Income Home Energy Assistance Program (LIHEAP) • Federal Public Housing Assistance • TANF • National School Lunch Program

Residents of tribal lands may also qualify for Lifeline and Link-Up (assistance with the cost of initially getting telephone service) by participating in a federal tribal assistance program and may be eligible for additional credits. Please contact your Tribal Authority for additional information.

Lifeline Facts and Benefits

  • A Lifeline customer's local telephone service will not be disconnected for non-payment of long distance charges.
  • Being a Lifeline customer does not protect you from disconnection if you do not pay your local telephone bill.
  • 900-number blocking and other forms of toll blocking are available at no charge.
  • If you apply for Lifeline telephone service and have an outstanding debt with a telecommunications provider, payment arrangements must be negotiated before the telephone service will be installed.

This program is available for existing or new customers and applies to local-basic-service only. Giving false information or failure to notify telephone company when and if you no longer qualify may require you to pay for reduced rates given in error. For more information, questions, or to obtain an application call: Cuba City Telephone: (608) 744-2154 or Belmont Telephone company: (608) 762-5800. For more information, click here.

How do I sign up?

First, contact your telephone service provider and ask to apply for Lifeline assistance for Wisconsin residents. The service provider will need to verify that you are eligible. If you are currently receiving benefits from one of the programs listed on this site, but your Lifeline application was denied, contact your case worker or county benefits specialist. NOTE: If you getting a Lifeline service from one provider, you cannot also get Lifeline from another provider. For instance, if you have a Lifeline service in your home, you are not eligible to also get a Lifeline supported pre-paid wireless service.

If you do not have phone or Internet service in your home, you will need to contact us to establish service then apply for the Lifeline Assistance program.

Already have phone or internet service?  Download the application by clicking below.

Cuba City Telephone Company is required by the Federal Communications Commission (FCC) to verify your documentation of eligibility to participate in the Lifeline program. Lifeline is a government benefit program and consumers who willfully make false statements in order to obtain the benefit can be punished by fine or imprisonment or can be barred from the program. 

Download Application

Cuba City Telephone Exchange Co. Lifeline Terms & Conditions

Belmont Telephone Company Lifeline Terms & Conditions