Cuba City Telephone Exchange Company Lifeline Terms and Conditions

This program can help low-income customers reduce their telephone bills. Lifeline makes telephone service more affordable for income-eligible households by reducing the basic monthly charge for one telephone line.

How Much Can I Save Per Month?

Lifeline will generally reduce the cost of monthly telephone service for eligible households by $10.00. If the cost of monthly traditional telephone service is more d1an $25.00, a credit will be issued so d1at the monthly charge is no more than $15 for a basic residential line, 120 local calls, 911 costs and the Federal Subscriber Line Charge (SLC).

Lifeline customers who choose a prepaid wireless service will receive a set number of minutes each month (at no charge) equivalent to the $10.00 credit on landline services. Additional charges will apply if you have higher usage. The Company's voice lifeline plan includes unlimited local minutes-of-use within the toll-free calling area. The Company?s voice lifeline plan does not include any free minutes-of-use for toll unless a "bundled minutes" package is chosen.

Lifeline Providers

Most wireline and wireless providers offer a Lifeline service. A list of Lifeline Providers can be found on the Public Service Commission website at: psc.wi.gov/Lifeline

How Do I Apply?

First, contact your telephone service provider and ask to apply for Lifeline assistance for Wisconsin residents. The service provider will need to verify that you are eligible.

If you are currently receiving benefits from one of the programs listed in this brochure, but your Lifeline application was denied, contact your case worker or county benefits specialist.

NOTE: If you getting a Lifeline service from one provider, you cannot also get Lifeline from another provider. For instance, if you have a Lifeline service in your home, you are not eligible to also get a Lifeline supported pre-paid wireless service.

Who is Eligible to Participate in Lifeline?

Eligible customers include those that receive benefits from: Residents of tribal lands may also qualify for Lifeline and Link-Up (assistance with the cost of initially getting telephone service) by participating in a federal tribal assistance program and may be eligible for additional credits. Please contact your Tribal Authority for additional information.

Lifeline Facts and Benefits

Questions?

Your local telephone service provider should be your first contact if you have questions regarding Lifeline. If you have further questions or a complaint about Lifelinethen call the Public Service Commission.

The Public Service Commission of Wisconsin is an independent state agency the oversees more than 1,100 Wisconsin public utilities that provide natural gas, electricity, heat, steam, water and telecommunications.